Bonjour,
Le dépôt des bulletins dématérialisés est bloqué pour une salariée, voici le message d’erreur :
<?xml version='1.0' encoding='utf-8'?>
<EMPLOYEE_REPORT version="1.0"><JOB_REFERENCE>775fdb91483741aba98c61f8a6b088cf.csv</JOB_REFERENCE><JOB_REPORT_TIMESTAMP>2024-02-07T07:29:53.598022+00:00</JOB_REPORT_TIMESTAMP><JOB_DESCRIPTION>Employees import cf31012019122953.safe-access.com</JOB_DESCRIPTION><JOB_TYPE>sal</JOB_TYPE><COUNT_ROWS>1</COUNT_ROWS><MESSAGE ENTITY_NAME="Novapost Ref"><ENTITY_ID /><ENTITY_TYPE>Employee</ENTITY_TYPE><RESULT_CODE>502</RESULT_CODE><RESULT_MESSAGE>Error line 1: employee_mismatch - The employee can not be updated. We can't find any combination of identification attributes in the imported file that can be matched with its current attributes. Too many attributes may have changed among email, firstname, lastname, date of birth and postal address. (firstname: Juline, lastname: GEY, organization_code: 82978097200016, employee_number: 00041, external_id: )</RESULT_MESSAGE></MESSAGE></EMPLOYEE_REPORT>
L’adresse mail est bien renseignée mais il semble qu’elle ne remonte pas dans silae.
Mon ticket étant resté sans réponse, quelqu’un sait-il comment corriger ce problème?
Je vous remercie par avance pour votre aide.
